This course requires a payment for entry. If you do not have a user account to access our Online Training Platform, click the 'Log In' button below, and you will see the option to create one.

If you work for an Agency, please contact your Agency and ask them to enrol you on the course(s) that you would like to complete. Most Agencies are set up to use our platform.

GBP10.80

Log in to the site

This course is written to support your mandatory training.  Some employers require that annual training be performed in the subjects of handling complaints and lone working. This course combines these 2 subjects in an annual refresher course and includes the latest information on your roles and responsibilities in relation to handling complaints and when working alone.

Complaints and Lone Working. Some employers/agencies require this as mandatory - please check with your employer/agency if you are required to do this course before making a purchase.

Once you purchase the course, it is valid for you to take for 90 days.